When your destination zone is red at the moment of your departure, we will not be able to offer you roadside assistance in the red zone.

This exclusion is not valid when you are driving through a red zone to reach your (green or orange) final destination using the main roads. Your journey in the red zone should then be as direct and as fast as possible.

Our breakdown service is provided in accordance with the contractual provisions and the sanitary regulations in force at the location. The same applies to the possible repatriation of travelers who are unable to continue their journey due to the immobilization of their insured vehicle following a breakdown or an accident.

If there is a quarantine obligation, it will have to be respected.

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